Vossberg: 38 people at Billbrook can't sign in after the switch
Description
38 people at Billbrook can't sign in since 6:00. After Okta they get "Okta didn't send vossbergDepot for this account". The rest of Billbrook is fine since Friday. The early shift is waiting.
Linked issues
- relates to SUP-966 Vossberg: Okta go-live, five evenings for 60 depots Done
- relates to SUP-958 Vossberg: Okta test sign-in fails, depot attribute missing Done
- relates to ENG-1512 Okta: when the depot attribute is empty, use the person's home depot and log it Done
- relates to SUP-991 Vossberg: nobody can sign in through Okta at Bremen-Hemelingen, Hannover-Lahe and Kassel Done
Comments (6)
All 38 arrive with vossbergDepot empty. Contract workers HR added after the clean-up of 19 June; their HR source has no depot field yet, so Okta has nothing to send.
Found it: these 38 have no depot in Okta, so we can't place them. They're contract workers HR added after the clean-up on 19 June, and the HR system can't fill the field for them yet.
So the shift can start, we've switched Billbrook back to passwords for now; everyone there can sign in with their password from 07:52. We'll switch it to Okta again once our side can cope with an empty depot.
Same family as SUP-958. Refusing them helps nobody: their account says Billbrook. ENG-1512: when the attribute is missing or empty, use the home depot on the account and say so in the sign-in log.
ENG-1512 deployed. Billbrook back on Okta at 14:00; 38 sign-ins went through this afternoon with the 'home depot used' log line.
Hi Bettina, Billbrook signs in with Okta again since 14:00. People without a depot in Okta now get in with the home depot on their ACME account, and the sign-in log says so, so Matthias can see whose Okta profile needs the field. Closing.
Looking now, Bettina. Marek is with me.