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Support / SUP-966

Vossberg: Okta go-live, five evenings for 60 depots

Project
Support
Type
Support request
Status
Done Done
Priority
High
Organization
Vossberg Logistik
Reporter
Matthias Krüger <matthias.krueger@vossberg.example>
Assignee
Clara Rossi <clara.rossi@acme-hq.example>
Labels
vossberg-logistikoktasingle-sign-onrollout
Components
identity-service
Created
18 Jun 2026, 13:00 UTC
Updated
29 Jun 2026, 14:00 UTC
Resolved
29 Jun 2026, 14:00 UTC

Description

Test accounts pass and Bettina is filling the missing attributes. Can we confirm the plan for next week?

Linked issues

Comments (8)

Clara Rossi · 18 Jun 2026, 14:30 UTC

Hi Matthias, here's the plan, as agreed on our call. Okta sign-in goes live on Monday 22 June; each evening's depots switch at 20:00, between your day and night shifts.

EveningDepotsPeople
Mon 22 Jun12 depots around Hanover (pilot)1,250
Tue 23 Jun121,300
Wed 24 Jun121,350
Thu 25 Jun121,300
Fri 26 Jun121,300

Each evening's depots rehearse with a test account the day before. People keep their passwords until their own depot switches. The full plan is on the Vossberg: Okta sign-in rollout page.

Matthias Krüger · 19 Jun 2026, 07:30 UTC

Agreed. Test accounts for Monday's 12 are ready.

Clara Rossi · 22 Jun 2026, 19:30 UTC

Pilot evening: the 12 depots switched at 20:00. 1,190 of 1,250 have signed in through Okta so far; the rest are off shift. No depot went back.

Clara Rossi · 24 Jun 2026, 19:10 UTC

Third evening: Celle went back to passwords for 20 minutes, see SUP-979. Switched again at 20:40; the other 11 were fine.

Clara Rossi · 25 Jun 2026, 15:10 UTC

Billbrook's rehearsal passes now (SUP-975). On for tomorrow evening with the last 12.

Clara Rossi · 26 Jun 2026, 19:00 UTC

Last 12 switched. All 60 depots in Okta sign in through Okta.

Clara Rossi · 29 Jun 2026, 09:00 UTCInternal note

19 depots exist in Okta but not in ACME (only 41 were ever set up), and some codes differ. People there are homed at the nearest depot for now. Needs a proper fix later.

Clara Rossi · 29 Jun 2026, 14:00 UTC

Closing. This morning 38 people at Billbrook couldn't sign in, see SUP-990. One thing for later: 19 of your depots in Okta don't exist in ACME yet, so people there are homed at the nearest depot. We'll fix that properly with you; until then, nothing changes for them day to day.